![]() ![]() ![]() This information is offered for your convenience and should not be viewed as an endorsement by Intel* for the merchants or services offered there. * Please be aware that the content on that site is not controlled by Intel*. To avoid potential installation incompatibilities, we recommend that you first check with your motherboard manufacturer and use the driver software provided. Manufacturers can change the features, incorporate customization, or make other changes to the graphics driver software or software packaging. In this case, it is highly recommended to install the drivers from the motherboard manufacturer, we supply generic versions of graphics drivers for general purposes. ![]() Please follow the steps below in order to do the installation:Ģ - Disconnect the computer from the internet.ģ - Go to device manager and check under display adapters.Ĥ - Right-click on the Intel ® Integrated Graphics, select the option uninstall and keep going until you only have Microsoft's basic display adapter.ĥ - Unzip the file you downloaded previously.Ħ - Right-click on the Microsoft's basic display adapter and select "Update driver".ħ - Select the option "Browse my computer for driver software.Ĩ - Select the option "Let me pick from a list of device drivers on my computer".ġ1 - Access the designated location or folder where you unzipped the driver downloaded and access a folder called "Graphics".ġ2 - Select the setup information file (Typically named either "idglh64" or "igdlh").ġ3 - Click on open and then click OK, finally click Next and the drivers will begin to install.ġ4 - Reboot your computer when the installation is completed. ![]() I was researching about the problem you are currently experiencing and what we can try in order to address the problem is to perform a clean graphics driver installation. ![]()
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